Privacy policy

1. Introduction

Welcome to Ambas Foods (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop in-store, or engage with us on social media.

By using our services, you consent to the data practices described in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity & Contact Information: Name, email address, phone number, postal address.
 
• Transaction Data: Purchase history, payment details (processed securely through third-party payment providers).
 
• Technical Data: IP address, browser type, device information, cookies, and usage data from our website.
 
• Marketing & Communications Data: Preferences in receiving marketing materials, communication history.
 
• Social Media Interactions: If you engage with us via social media platforms.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process transactions and provide you with our products/services.
 
• To manage customer support and respond to inquiries.
 
• To personalize your shopping experience and improve our website.
 
• To send marketing communications (with your consent) about promotions, offers, or updates.
 
• To comply with legal obligations and prevent fraud.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers & payment processors (e.g., delivery partners, payment gateways).
 
• Regulatory authorities or legal bodies when required by law.
 
• Third-party marketing platforms (only with your explicit consent).

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online platform is 100% secure, and we encourage you to use strong passwords and protect your personal devices.

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
 
• Request correction of any incorrect or outdated information.
 
• Request deletion of your personal data (where legally applicable).
 
• Withdraw consent for marketing communications at any time.
 
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data lawfully.
 
To exercise any of these rights, please contact us at [Your Contact Email].
 
 

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings. For more details, please see our Cookie Policy.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies

 

9. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

 

10. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be notified via our website or email.